Communication & Collaboration

Persuasion & Influence for Nonprofit Professionals


Description
Course Title

Persuasion & Influence for Nonprofit Professionals

Course Overview

Nonprofit success depends not just on mission, but on the ability to inspire action—whether from donors, volunteers, partners, or communities. This course equips nonprofit professionals with practical, ethical persuasion and influence skills tailored to mission-driven work.

Participants will explore how people make decisions, what motivates giving and engagement, and how to communicate in ways that build trust, credibility, and long-term relationships. Blending psychology, storytelling, and real-world nonprofit scenarios, the course emphasizes actionable techniques that can be applied immediately in fundraising, advocacy, and leadership contexts.

By the end of the course, learners will be able to craft compelling messages, navigate stakeholder dynamics, and influence outcomes while staying aligned with ethical standards and organizational values.

Learning Outcomes

By completing this course, participants will be able to:

Explain key principles of persuasion and influence and how they apply to nonprofit settings.
Identify audience motivations and tailor messages to donors, volunteers, and stakeholders.
Use storytelling effectively to communicate mission, impact, and urgency.
Apply behavioral psychology insights (e.g., social proof, reciprocity, scarcity) in ethical ways.
Build credibility and trust through authentic communication and relationship-building.
Design persuasive fundraising and advocacy campaigns with clear calls to action.
Handle objections and resistance in donor conversations and stakeholder engagement.
Evaluate and improve influence strategies using feedback and data.
Content
  • Mastering Influence_ Ethical Persuasion for Nonprofit Professionals.mp4
  • Quiz
  • Case Study: “More Than a Message” — Influencing for Impact
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever